THE GUEST EXPERIENCE

HOSPITALITY DESIGN


A space with a point of view sends a guest home with something.

Travel is already a departure. A wall color a guest wouldn’t choose at home, texture they wouldn’t risk, art that starts a conversation - a space with a point of view allows those departures to land, and guests go home a little different for having stayed there.

That generosity of design comes back as bookings and reviews. The photographs earn the click and the space, along with the hosting, earns the review.

01. THE BIRCH HOUSE DENVER

10
Bookings in the
first two weeks
0
Reviews on the
listing at launch
5
First guest
review
2 wks
Design through
live listing

Launched with an introductory rate above the neighborhood average. The rate discount comes off this season — whether bookings hold at full rate is the number that will say whether design drove the result.

02. SELECTED WORK

Peace, and fewer decisions

The birch house was designed to be minimal on purpose. It is visually warm, modern and quieter than the room a guest just left. Less to process, more to rest in. The goal was to give guests a space to retreat, while simplifying their use of the space. Mindfully laying out guest needs, and items used so that no one is searching and a carefree stay is cultivated beginning with design.

As a love letter to Colorado, the nuanced design rooted in modern neutrals and texture allows it to feel like it is somewhere, rather than just anywhere.

03. THE PROCESS

I

Assessment

Up to 90 minutes on site with hands-on, real-time direction. A written recap follows within 48 hours. Payment confirms the date.

II

Design

Concept development, where direction becomes specification. Concept, selections, mood boards, and a comprehensive purchasing log provided.

III

Stewardship

Procurement and project management, holding creative direction through execution, resulting in a turnkey property ready for bookings.


A guest decides before they arrive, and remembers after they leave.